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| Other operating income | 1 stycznia - 31 grudnia 2015 | 1 stycznia - 31 grudnia 2014 |
| Commission on claims representative services | 6,443 | 7,162 |
| Release of provisions | 24,333 1) | 34,7732) |
| Release of provisions for employee benefits | 33,121 | 30,966 |
| Reinsurers’ commissions and share in reinsurers’ profit | 13,544 | (6,613) |
| Revenues from sale of products, goods, and services by non-insurance companies | 409,940 | 295,222 |
| Revenues from direct claims handling regarding policies concluded with other insurance companies | 188,516 | 69,381 |
| Interest from overdue receivables in direct insurance and outward reinsurance | 45,321 | 35,434 |
| Other | 82,214 | 71,308 |
| Total other operating income | 803,432 | 537,633 |
1) The item presents, among others, the effect of reversal of the provision for the Office of Competition and Consumer Protection penalties (PLN 11,290 thousand).
2) The item presents, among others, the effect of reversal of the provision for the costs of closing the IT GraphTalk project (PLN 28,785 thousand).
